Category: How to

The weeks following the festive period can be one of the busiest and overwhelming times of the year for customer service teams. With gift returns, exchanges and post-Christmas queries piling up, businesses must be prepared to handle the surge efficiently. A smooth returns process not only protects your brand reputation, but it also strengthens customer […]

The Christmas season presents one of the biggest opportunities of the year for businesses to strengthen relationships with their most loyal customers. Amid the festive rush, taking time to slow appreciation can significantly boost retention, increase customer lifetime value and develop a stronger emotional connection with your audience.  Whether you run an online store, a […]

The festive season is one of the most profitable, busy and competitive times of the year for most businesses, regardless of the industry or sector you work in. While consumers will be constantly looking for the right gifts, deals and festive experiences on the run-up to the big day, brands have a golden opportunity to […]

Christmas is one of the busiest times of year for both business owners and marketers. It’s essential that regular, relevant and seasonal content is uploaded throughout the festive period. It shows that you’re dedicated to giving your audience trending content that they will find both interesting and engaging. But it’s not always easy to come […]

Creativity isn’t just for artists, writers or designers. It’s the force that drives innovation, problem-solving and meaningful self-expression in every field. But like any form of energy, creativity can run low. Whether you’re facing burnout, creative block or just a dull sense of routine, there are ways to recharge your mind and reignite that spark. […]